Patient Information | Smile Studio - Dentist Upland, CA 91786 | (909) 660-4913

Patient Information

The team at Smile Studio is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call Smile Studio at 909-660-4913 or stop by our office.
190 N Mountain Ave
Upland, CA 91786

Request An Appointment

Dental Insurance

We are very insurance friendly, and we are preferred providers for:

  • Access Premier PPO
  • Aetna PPO
  • Bluecross PPO
  • Cigna PPO
  • Delta Dental PPO
  • Delta Dental Premier
  • Delta Wellness PPO
  • Dentemax BlueCross/BlueShield PPO
  • DHA/Assurant PPO
  • First Dental Health PPO
  • Guardian PPO
  • Metlife PPO
  • Prudent Buyer BlueCross/BlueShield PPO
  • If your plan is not listed here, please call our office about your insurance.

    For patients covered by insurance, we will accept assignment of benefits. This means that you sign the portion of your insurance that “assigns” payment to our office. Most dental insurance plans do not cover 100% of the cost of your treatment. It is because of this, and the extreme delay in receiving payment from insurance companies, that you are asked to pay your deductible and your portion of charges at the time services are rendered. All estimates are based on information provided to us by your insurance and are not a guarantee of payment. Only after a claim is submitted and reviewed by your insurance company can final payment be determined. As a courtesy to you, we file claim forms electronically, provide postage for special claims, and we track claims for you.

    No Dental Insurance? No Problem!

    We also accept cash, checks, debit and most major credit cards. Additionally, we offer financing options (see below) because we understand that monthly payments can help patients fit the costs of dental treatment into their budgets.

    In-House Financing

    CareCredit

    We offer financing through CareCredit® for those who qualify. With CareCredit, you can finance 100% of your dental treatment and there are no upfront costs, no annual fees, and no pre-payment penalties. CareCredit offers a full range of payment plans, so you can find one that works wells for you. CareCredit also allows for revolving payments with a variable interest rate and up to 18 months of 0% interest. It can be used by the whole family for ongoing treatment without having to reapply, too. We also have other in-house financing options that we will be happy to discuss with you. We want to meet your individual needs.

    New Patients

    It is easy to make an appointment for your initial examination and dental treatments. Call 909-660-4913 to speak with a team member.

    Payment Methods – Check or Cash Accepted




    Welcome to
    Smile Studio

    Making An Appointment

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with Smile Studio. Simply call 909-660-4913 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    Your Visit to Smile Studio

    What to Expect

    Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Initial Examination

    Your initial dental exam will take around one hour. The experienced team at Smile Studio will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Ra will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Ra will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 909-660-4913 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Financial Policy

    Smile Studio provides high quality dental care to families throughout the Upland area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Smile Studio is the solution to all of your oral health needs.